1. Eligibility for Return

• Products may be returned within 7 days of receiving the order.

• Items must be unused, in original packaging, and in resellable condition.

• Proof of purchase (e.g., invoice or order number) must be provided.

2. Non-Returnable Items

• Customized, made-to-order, or digital products are non-refundable unless damaged.

• Items on clearance or marked as final sale are not eligible for return.

3. Refund Process

• Once we receive and inspect your returned item, we will notify you of the approval or rejection.

• Approved refunds will be processed to the original payment method within 7–14 business days.

4. Damaged or Defective Products

• If you received a damaged or faulty product, please contact us within 48 hours of delivery.

• We will offer a replacement, store credit, or full refund after verification.

5. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or wrong.

• We recommend using a trackable shipping service.

6. Contact Us

For return or refund requests, please contact our support team at:
📧 onlinegma001@gmail.com
📞 +62 812-1111-9850