Delivery Policy
Welcome to GMA Product Series. This Delivery Policy outlines the terms and conditions related to the shipment and delivery of products ordered through our website.
1. Shipping Providers
We work with reliable courier services to ensure safe and timely delivery of your orders, including but not limited to:
JNE Reg, JNE Oke, Tiki Reg, Wahana, Sicepat REG, J&T Express
For large items such as motorcycle parts, we may use dedicated freight or cargo services
2. Estimated Delivery Time
| Region | Estimated Delivery Time |
|---|---|
| Greater Jakarta Area | 1–3 business days |
| Other areas in Java | 2–5 business days |
| Outside Java | 3–7 business days |
Processing and packing time: 1 business day.
3. Shipping Coverage
We deliver nationwide across Indonesia.
If your address is outside the regular courier coverage, we will contact you for alternative arrangements.
4. Shipping Fees
Shipping fees are automatically calculated at checkout based on product weight and delivery address.
6. Shipping Delays & Risk
We are not responsible for delays caused by natural disasters, strikes, or courier service disruptions.
In the case of damaged goods during transit, please report to us within 3×24 hours.
For insurance claims, unboxing video/photo may be required as proof.
7. Contact Us
If you experience any shipping-related issues, please contact us at:
WhatsApp: +62 811-5341-112
Business Address:
Jl. Kebon Jeruk IX No.26 8, RT.8/RW.6, Maphar, Kec. Taman Sari, Kota Jakarta Barat, DKI Jakarta 11160