RETURN AND REFUND

Returns & Refunds

• Eligibility for Return

  • • Products may be returned within 7 days of receiving the order.

    • Items must be unused, in original packaging, and in resellable condition.

• Non-Returnable Items

  • • Customized, made-to-order, or digital products are non-refundable unless damaged.

    • Items on clearance or marked as final sale are not eligible for return.

• Refund Process

  • • Once we receive and inspect your returned item, we will notify you of the approval or rejection.

    • Approved refunds will be processed to the original payment method within 7–14 business days.

    • Return requests must include an unboxing video for verification.

    • Incorrect colors or wrong items cannot be refunded.

    • Customers must bear the return shipping cost. We will cover shipping only when sending replacements back to you.

• Damaged or Defective Products

  • • Customized or made to order are non-refundable unless damaged.

    • We will offer a replacement, store credit, or full refund after verification.

• Return Shipping

  • • Customers are responsible for return shipping costs unless the item is defective or wrong.

    • We recommend using a trackable shipping service.

• Contact Us
  For return or refund requests, please contact our support team at:
   Email:  customerservice@gmaproductseries.com
   WhatsApp: +6282113896987

  • Returns are accepted within 7 days of product delivery.

  • Products must be returned unused and in their original packaging.

  • To initiate a return, contact us at customerservice@gmaproductseries.com.